Privacy Policy

1. Introduction

This Privacy Policy explains how Nyota Creative ("we", "us", or "our") handles information in connection with CosmoBot, our mobile word game for iOS and Android. This policy applies to CosmoBot and related support communications.

CosmoBot is designed to use only the information needed to provide gameplay, improve reliability, support purchases or optional online features, and respond to user requests.

2. Information We May Collect

The information processed by CosmoBot depends on the features used in the version installed on your device.

• Gameplay data: level progress, scores, achievements, settings, language preferences, session events, and in-game interactions.
• Device and technical data: device model, operating system, app version, crash logs, performance data, approximate region, and identifiers provided by the mobile platform or app services.
• Purchase information: if you buy in-app items, Apple App Store or Google Play processes payment. We may receive purchase status, product ID, and transaction confirmation, but we do not receive your full payment card details.
• Support information: if you contact us, we may receive your name, email address, message, and technical details needed to answer your request.
• Optional online features: if cloud saves, accounts, leaderboards, multiplayer, events, or similar features are enabled, we may process player IDs, display names, leaderboard entries, saved progress, and authentication tokens needed for those features.
• Analytics, diagnostics, and advertising data: if enabled in the app version you use, service providers may process analytics events, diagnostics, advertising identifiers, impressions, clicks, or attribution data, subject to platform rules and any required consent.

CosmoBot does not need access to your contacts, precise GPS location, photos, camera, or microphone for normal gameplay.

3. How We Use Information

• Provide, operate, and maintain CosmoBot.
• Save progress, settings, achievements, and gameplay state.
• Process purchases and restore purchased content.
• Operate optional online features such as leaderboards, cloud saves, events, or multiplayer where available.
• Monitor performance, fix bugs, prevent abuse, and improve game balance and user experience.
• Respond to support requests and administrative messages.
• Comply with legal obligations and platform requirements.

4. Sharing Information

We do not sell personal information. We may share information only as needed with:

• Platform providers: Apple App Store, Google Play, and related platform services for downloads, purchases, reviews, crash reporting, and account-level features.
• Service providers: hosting, analytics, diagnostics, support, cloud save, leaderboard, advertising, or security providers that help operate CosmoBot.
• Legal or safety purposes: when required by law, to protect rights and safety, or to investigate fraud, abuse, or security issues.
• Business transfers: if CosmoBot or Nyota Creative is involved in a merger, acquisition, financing, or asset transfer, information may be transferred as part of that transaction with appropriate notice where required.

5. Data Retention and Deletion

We retain information only for as long as needed for the purposes described in this policy, including gameplay operation, support, security, legal compliance, and platform recordkeeping.

• Local gameplay data may remain on your device until you delete the app or clear app data.
• Cloud save, account, leaderboard, or multiplayer data may remain while the relevant feature or account is active.
• Support emails may be retained for a reasonable period to resolve issues and maintain business records.

You may request deletion of personal information associated with CosmoBot by contacting us at [email protected]. We may retain limited records where required for security, fraud prevention, legal compliance, or legitimate business purposes.

If CosmoBot account features are enabled for you, you can also submit a web request at nyotacreative.com/apps/cosmobot/delete-account.

6. Security

We use reasonable technical and organizational measures to protect information processed through CosmoBot. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Children

CosmoBot is intended for a general audience and is not directed to children under 13 or the equivalent minimum age in a user's jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

8. Your Choices

• You can delete local CosmoBot data by deleting the app or clearing app data on your device.
• You can manage platform privacy settings through iOS, Android, Apple App Store, Google Play, or your device settings.
• You can limit advertising identifiers or personalized ads using your device or platform settings where available.
• You can contact us to request access, correction, or deletion of personal information associated with CosmoBot.

9. International Processing

CosmoBot and its service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers.

10. Changes to This Policy

We may update this Privacy Policy when CosmoBot changes or when legal, platform, or operational requirements change. The latest version will always be available at this page, and the "Last updated" date will show when the policy was changed.